WHAT IS ESCAPE ROOM GAME EXPERIENCE?
Real-life room escape games are a type of adventure game for the mind in which people are locked in a room and have to use elements of the room to solve a series of puzzles, find clues, and escape the room within 45-60 minutes. The game will be monitored on closed circuit video and audio. You can communicate with the Game Master at any time.
Reservations are required.
HOW MUCH DOES IT COST?
The price is $35 per player, additional fees may apply
HOW MANY PLAYERS CAN PLAY?
Any escape room game can accommodate from 2 to 10 players and Virtual Reality experience from 1 to 2 players.
HOW LONG DOES THE GAME LAST?
Depending on your skills, escape can last up to 1 hour, Virtual Reality games 30 minutes
IS THERE AN AGE LIMIT?
Yes, children from ages 8-15 are encouraged to participate but must be accompanied by an adult.
CAN I PURCHASE THE GIFT CERTIFICATE?
You can purchase a gift voucher for your recipient conveniently online here.
You can either print or send the voucher to the recipient and its voucher number can be applied to the reservation when booking online.
ARE THE ESCAPE ROOMS SCARY?
There are definitely elements of surprises, but we wouldn’t classify this as a "scary" experience.
HOW LONG BEFORE MY SCHEDULED TIME DO I NEED TO ARRIVE?
We ask that you arrive at least 15 minutes prior to your scheduled ticket time in order to listen to our tips and safety speech. DO NOT BE LATE, if you arrive late your tickets will not be refunded or rescheduled. The door to the room closes exactly at the time you signed up for. You will not be permitted into the room if you are late.
WILL I BE IN A GROUP WITH PEOPLE I DON'T KNOW?
All rooms are private with a minimum purchase of 3 tickets, if you have booked for only 2 players, then there is a possibility that the game will not be private
We don't allow alcoholic or any kind of drinks in our premises. If members of your group appear to be under the influence of drugs or alcohol, you will not be allowed in the room. This decision will be made at the discretion of our staff and no refunds or exchanges will be permitted. We take this very seriously as it could cause damage to the room, to yourself or others, and adversely affect others’ enjoyment of the experience.
ARE WALK-INS ALLOWED?
Unfortunately walk-ins are not allowed. All game reservations must be pre-booked online prior to the scheduled game time. This will help us limit the amount of players within each session.
WHAT IS THE CANCELLATION POLICY?
When spots are purchased, they are automatically reserved and made unavailable to all other potential buyers. For this reason, we do not offer cancellation refunds, but we can reschedule your game for another day or time at no extra charge. Please inform The House of Clues at least 6 hours in advance.
WHEN ARE YOU OPEN?
We are open 7 days a week, by appointments only:
Monday - Friday : 1.00pm - 8.30pm
Saturday - Sunday : 11am - 8.30pm
Check the schedule here.
AM I ALLOWED TO TAKE PICTURES OR VIDEO TAPE WHILE PLAYING THE GAME?
Sorry, no cameras allowed during the game.
Please email email@example.com or contact (805) 229-9179 for arrangements and more information.